How much does the Oreck XL Vacuum Cleaner weigh?
The Oreck XL® Classic weighs 8 lbs., while the Oreck XL® Silver, Oreck XL® Gold, and Oreck XL® Platinum weigh 9 lbs. (weight without cord)
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How many amps does the Oreck XL Vacuum Cleaner have?
4 amps. Keep in mind, however, that amperage is not an accurate measure of power. Amperage is only the amount of electricity needed to run your motor. The Oreck XL vacuum cleaner has a small, efficient motor, while still maintaining high air speed (102 mph) and high brush revolutions (6500 rpms). The amount of air speed and how well your roller brush agitates your carpet determines how well the dirt is picked up off your floor, not how much electricity you use to start up your motor. High amperage usually indicates a heavy motor, thus a heavy vacuum. Many vacuum cleaner companies mislead the customer into believing that amperage is a measure of "power," or how well it will "pick up".
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How much horsepower does it have?
We don't measure Oreck vacuum cleaners by horsepower. Our vacuums' power is determined by air velocity (9000 feet per minute which is equivalent to 102 MPH) and brush revolutions (6500 rpms - revolutions per minute) - one of the highest in the industry.
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What are the differences between the Oreck XL® Platinum, Oreck XL® Gold, the Oreck XL® Silver, and the Oreck XL® Classic?
Get a general overview of all four Oreck XL® models, or for more detailed information, look at a side-by-side comparison chart.
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What does the Helping Hand
®
Handle actually do?
It is ergonomically designed to eliminate muscle fatigue, arthritis or carpal tunnel syndrome. It allows anyone to push the vacuum cleaner with ease.
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How does the vacuum cleaner filter out dust and irritants?
Oreck XL vacuums have a hypo-allergenic outer vacuum bag that traps 99.9% of all dust and irritants that are in the air. Hypo-allergenic vacuum cleaner bags are also used inside of the outer bag to cut down on dust and allergy-producing irritants.
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What does "top-fill" mean?
"Top-fill" enables the dirt to enter the vacuum through the handle and dump down into the vacuum cleaner bag - it actually fills from the top, not the bottom.
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What is "Microsweep
®
"?
Microsweep
®
is a feature on the baseplate of the vacuum cleaner (a tiny "flap") that sweeps along the floor while you're vacuuming. This allows you to go from carpets to floors without any adjusting.
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Why have I heard that the Oreck vacuum cleaner is a "commercial" vacuum?
Oreck vacuum cleaners have been used in a variety of hotels, motels, airports and restaurants because of their durability and light weight. If our vacuum cleaners work so well in thousands of hotel rooms, you can imagine how well they will clean your home.
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How come the Oreck XL vacuum cleaner doesn't have "tools on board"?
Because we want to keep the vacuum as light as possible. That's why we give you the free compact canister vacuum with all of the attachments for above-the-floor cleaning. If the attachments were on the upright, it wouldn't be so incredibly lightweight anymore!
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How does the Oreck 30 Day Risk-Free Trial work?
We send you the Oreck product(s) of your choice. You have 30 days to try them out in your own home, risk-free. If you decide they’re not as great as we say, simply return them to us before the end of the 30 day period for a full credit or refund. We’ll even pay the return shipping costs!
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How many vacuum cleaner bags do I get with the vacuum? How about vacuum belts? Air tabs?
You receive 1 bag for the upright and 1 bag for the canister, 2 belts and 1 fresh air tablet.
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How long will it take to get the vacuum cleaner to me, and how is it delivered?
The following shipping options are offered:
Standard Shipping:
Orders are shipped via UPS, Parcel Post and Motor Freight within the continental U.S. Most orders are shipped within 72 hours after the order is received. Please allow 2 weeks for delivery. There is a $24.50 additional charge for delivery to Alaska, Hawaii and territories/protectorates of the United States. *NOTE: Express shipping is not available to Alaska, Hawaii, APO/FPO military addresses and territories/protectorates of the United States.
Express UPS Shipping:
$39.99 additional charge for Express Shipping within the continental U.S. Please allow four business days from the date of shipment of your order. If an order is placed on a Friday, Saturday or Sunday, it will not be processed until the following Monday. *NOTE: Due to shipping regulations, we cannot express ship a few of our cleaning products. These items will be shipped separately via UPS Ground.
Shipping Outside the U.S.:
At this time, we do not ship to destinations outside of the U.S., except for APO/FPO military addresses and major offshore territories and protectorates of the United States.
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What if I'd rather buy from an Oreck Store?
No problem. Feel free to check them out. All you need to do is
Locate an Oreck Store
by entering your zip code.
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What is Oreck's return policy?
At Oreck.com it's very easy and convenient to return merchandise. There's no cost to the customer; Oreck picks up the tab for return shipping. If for any reason you are not completely satisfied with your Oreck product, simply return it within 30 days for a credit or refund. To return products:
1) Repackage products in Oreck box (include the "Return Instructions" sheet in the box).
2) Peel back the yellow tab on the shipping label to expose the prepaid UPS return label. If you don't have a return label, please call customer service at 1-800-989-3535 and we'll send one to you.
3) Leave box with product for return at any UPS pick up location or drop off station.Please allow 4 weeks from receipt of merchandise for credit to be issued.
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Where can I buy bags and supplies for my Oreck vacuum?
Right here on our web site: Oreck.com. Simply shop the online catalog for your vacuum cleaner bag and cleaning supply needs. You can also call 1-800-289-5888 24 hours a day, 7 days a week to order supplies, or you can
Locate a Store
near you.
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How long has Oreck Corporation been in business?
Since 1963.
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Are your products made in the U.S.A.?
Oreck designs, engineers, and assembles the majority of its home appliances and cleaning products right here in America in their state-of-the-art manufacturing facility.
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Where can I get Oreck XL vacuum cleaner bags and cleaning supplies?
Right here on our web site: Oreck.com. Simply shop the online catalog for your vacuum cleaner bag and cleaning supply needs. You can also call 1-800-289-5888 24 hours a day, 7 days a week to order supplies, or you can
Locate a Store
near you.
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How do I know when to change the disposable bag?
Check the "fill-line" mark on the vacuum bag. Or, if the vacuum cleaner appears to be heavier than normal, it's probably time.
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How do I change the vacuum bag?
For newer models of the Oreck XL Upright Vac, there is a Bag Docking System. With this system, the bag slides into the hinged bag dock door and is pushed into place. For older models of the Oreck XL Upright Vac and commercial models, there is no Bag Docking System. The bag is simply snapped or popped into place. Click here for helpful illustrations and
more information to help you change your vacuum bag.
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How often should I change the vacuum belt?
We recommend that you change the vacuum belt about every 6-12 months to
prevent strain on your motor. However, it really depends on usage.
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Are the drive belts hard to change?
Not at all. There is a side belt access that makes it easy to change vacuum cleaner belts. Just follow the instructions in the service manual.
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Where are the air refreshing tablets inserted?
Located inside the permanent outer bag you will find a tab (a square piece of plastic). The air refreshing tablet should be inserted in that tab.
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I'm having trouble inserting the tube assembly into the connector assembly. Please help.
Simply lubricate the outside of the tube assembly on each end. (Petroleum jelly works well.)
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I'm having trouble disconnecting the tube assembly from the fan housing assembly. Please help.
Locate the silver button under the rubber collar to the back of the vacuum cleaner. Push the button in gently and twist with back and forth motion lifting the tube assembly upward.
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How do you change the vacuum belts?
Remove side panel and follow instructions in
service manual.
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Are the 5-lb. Handheld Vacuums hypo-allergenic?
Yes. This canister vacuum cleaner requires the double wall, hypo-allergenic disposable dust bags.
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Where is the micro filter located?
To find the micro filter, take the disposable dust bag out and look inside to the rear wall.
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Is it necessary to replace the micro filter each time I replace the disposable vacuum cleaner bag?
No. However, it is necessary to change the micro filter if it becomes soiled.
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How do I open the canister vacuum cleaner to replace the disposable dust bag?
To open the canister vacuum cleaner, lift the clamp located on under side of unit. Grasp the cover plate and lift bottom up and out.
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Why are there no wrap brackets for the cord?
The cord can be wrapped around the unit. This will not cause damage to the vacuum cleaner cord.
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On the under side of the machine it looks like two pieces may have broken off. Is the unit supposed to rest on any feet or supports of any kind?
There are no feet or supports on the unit. The area referred to as being "broken" is where the seal is broken when the unit is molded (manufactured).
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How do Oreck Air Purifiers work?
Oreck Air Purifiers use a six-stage purification process to clean the air. See how the diagram here illustrates the various purification stages.
Our Air Purifier's six-stage purification process with the revolutionary Truman Cell took years of research and development by Oreck engineers. The result is an extraordinary breakthrough in indoor air purification. Based on the technology used in the US submarine fleet, and available exclusively from Oreck, the Truman Cell removes harmful particles as small as 0.1 microns. That's about 1/100th the diameter of a human hair. In contrast, HEPA filters only capture particles as small as 0.3 microns and can quickly clog up from the particles in the air. Once clogged, they become terribly inefficient and the filters need to be replaced. HEPA filters also tend to hold moisture in, which actually breeds mold and releases it back into the room.
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What are the common types of air purifier technologies? |
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Electronic Air Purifiers (Oreck Air Purifiers)
A true electronic air cleaner is a two-stage electrostatic precipitator that allows the air stream to pass through an electric field and particles (regardless of size) receive an electric charge. Once charged, the particles pass through a collecting section that remove the particles from the air stream by oppositely charged collection plates. The collection efficiency is determined by the strength of the electrical field and the time that the particles are exposed to charging and collection areas. |
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Negative Ion Generators (also called Ionizers)
An ionizer uses high voltage at low wattage to emit negative ions through needles or fine wire. It does not trap airborne pollutants, but will cause airborne particles to settle out of the air. When included with another air cleaning technology as a final stage in the cleaning process, the negative ions help to create a fresh, clean scent through the production of low levels of ozone. |
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HEPA Air Cleaners
HEPA stands for High Efficiency Particulate Arrestance. This filter uses very fine fibers in a dense mat to capture particles.
HEPA filters create high resistance to airflow, which gets worse as the filter loads with dirt. This resistance causes HEPA units to use more energy (and cost more to operate). This filter also causes HEPA unit performance to decline as the filter gets dirty. HEPA units require you to frequently change the expensive filters. |
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Ozone Generators
Ozone is a molecule composed of three atoms of oxygen. An ozone generator disperses large amounts of ozone. Ozone is used effectively in various sterilization processes and to neutralize odors.
Some ozone generators are being marketed as air purifiers. Ozone does not remove airborne particles, though some particle removal is accomplished if the ozone generator is used with a negative ion generator. Though an ozone generator will mask odors, it is not designed to purify air. |
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Fanless or Silent Air Purifiers
These air purifiers do not use a fan to circulate the air.
Controlled tests using small demonstrator boxes show effectiveness, which may be difficult to replicate in actual rooms. To clean the air in a room, air must be drawnthrough the collection media. If there is no air movement, there can be very minimal air cleaning. |
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Does the Oreck Air Purifier require replacement filters?
The Oreck Air Purifier does not require any replaceable filters. It uses a permanent pre-filter to filter larger particles and hairs; the pre-filter can be rinsed off and re-used continually.
In addition to air purification, the Oreck Air Purifier provides the additional benefit of odor removal with its charcoal odor absorber. The charcoal odor absorber is optional, and odor absorption effectiveness will gradually deteriorate over time unless the charcoal odor absorber is replaced.The Oreck Air Purifier will continue to remove harmful airborne particles with its permanent electronic collector cell even if you choose not to use the optional charcoal odor absorber.
IMPORTANT:
DO NOT wash the charcoal odor absorber. Replace, if necessary.
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How does the Air Revitalizer work?
The Air Revitalizer is the fifth stage of the Oreck 5-stage air purification process; it releases negative ions to revitalize the air. The Air Revitalizer can be turned on or off on the Professional Air Purifier. Turning theAir Revitalizer on provides a pleasant, clean smell, but does not impact the air purifier’s cleaning efficiency.
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Is the Oreck Air Purifier an ozone generator?
No, the Oreck Air Purifier is not an ozone generator because it does not rely on ozone as part of the cleaning process. Ozone is a natural by-product of many electrical appliances.
The Air Purifier’s Air Revitalizer also produces very low levels of ozone, and can be turned on or off with a switch located on the front of the unit. Any ozone produced by theAir Revitalizer does not impact the Air Purifier’s cleaning efficiency. When theAir Revitalizer is on, the ozone produced by both theAir Revitalizer and the air purifier together is well underUL and FDA guidelines of 50 ppb (parts per billion).
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My Oreck Air Purifier makes sparking or popping noises. Is this normal?
Yes. As a large particle is captured in the collector cell, the Oreck Air Purifier may make a sparking or popping noise. Cleaning the collector cell may help. If your Air Purifier continues to make excessive popping noises, it may be damaged and should be returned.
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What are the best ways to clean the collector cell?
The electronic collector cell cleans easily in detergent and water. The collector should be allowed to air dry before re-inserting it. Oreck does not recommend the use of heated or compressed air as part of the drying process.
Oreck offers Assail-a-Cell® cleaner for particularly stubborn dirt and grime (such as tobacco tar); It is the fastest and easiest way to clean the collector cell because the high-action foaming cleanser liquefies dirt, tobacco, tar, and other residue.
Do not try to clean the collector cell by inserting a cloth, brush, or other device between the cell plates. Inserting objects in the collector cell may damage the positive charging wires or collector cell plates.
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How often should I wash the collector cell?
How often you need to wash it depends on the environment. A good suggestion is to wash the cell after the initial four weeks of use and once every eight weeks thereafter, though you may find that a different cleaning schedule is better for you over time.
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How does the red "Wash Cell" light work?
The red "Wash Cell" light is set off by a high amperage sensor. It is not necessary to wait for the red light before cleaning the collector cell. Very dirty collector cells or arcing will set off the red "Wash Light" cell, but Oreck recommends cleaning the cell on a regular scheduled basis (typically every two months or as desired) before the light goes off.
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Can the Air Purifier be used in the presence of oxygen?
Pure oxygen is a combustible gas, and you should take appropriate precautions when using electrical appliances such as the Oreck Air Purifier in the presence of an oxygen machine or tank.
We suggest that you consult with your oxygen and medical equipment providers regarding the use of the Air Purifier in the presence of oxygen or other combustible gases.
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What size room can an Oreck Air Purifier clean?
You’ll find best results using the Air Purifier in an appropriately sized room—Oreck suggests not more than a 30’ by 30’ room, though this size may depend on the environment (pets, foot traffic, frequency of opening and closing doors to the outside).
Of course, no air purifier can clean through walls; an air purifier is designed to be room specific.
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How long should the Air Purifier run before I’ll notice a difference?
You will likely see a difference as quickly as the first few days of use, but you should definitely begin to see a difference in the first two weeks.
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When should I use the "Silence Technology®" mode?
The collector cell cleans as effectively on the Silence setting as it does on the high setting, however the fan moves slower. As a result, the Air Purifier cleans as well on low as on high, but will clean the room more slowly as it circulates less air.
To maximize cleaning effectiveness, you may choose to set the purifier on high or medium while out of the house, and set the purifier on Silence when noise is a potential issue.
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Will I still have to dust and clean?
Yes, but you may be pleasantly surprised at how infrequently. Using the Oreck Air Purifier helps to protect home furnishings from damaging pollutants and will keep the house looking cleaner longer.
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How do I register my Oreck Air Purifier?
Oreck products can be registered by filling out a form online.
Click here
to complete a product registration.
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Does the Oreck Air Purifier come with a warranty?
Yes- New models come with a 3 year warranty, and Certified Factory Reconditioned models come with a 1 year warranty.
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Where can I find Accessories and Supplies for Oreck Air Purifiers?
You can get all the accessories and supplies you need for your Oreck Air Purifer, right here on Oreck.com. You can also visit any of our retail stores, or call 1-800-289-5888.
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