Store near us is closing. I never would have purchased had I known.
I have had to go into the store several times as my vacuum has clogged. The reason I bought an Oreck was that there was a store in Rockford near us. I just found out this store is closing in one week. The nearest store will be the Chicago suburbs or Madison, so an hour and a half. I never would have bought this vaucum had I known the store was closing. Do not purchase if you are in the Rockford area!
September 20, 2015
Absolutely love this vacuum. After suffering with a cheap bagless vacuum for a year, I decided to go out and buy an Oreck like we had growing up. Pickup is great with good airflow and it grooms the carpet very well. Fits under all my furniture. So glad to have a bagged vacuum again, no more clogged filters and clouds of dust from emptying a bagless bin. The two speed motor is really useful for cleaning area rugs without sucking them up.
June 24, 2015
This product is great.
I've had an Oreck for years. Recently I made the mistake of buying a Shark, well those vacuums are horrible. So I went back to the trusted Oreck. Love the ease of use, lightweight, long cord.
March 1, 2015
I have had Oreck vacuums for years. My previous was an XL that was great. I gave it to my daughter and bought a Graphite....thinking(wrongly) that it would have the same dependability of my previous Orecks. I have read the other reviews and agree with most of the comments. There is something wrong with the roller. It almost seems like static. It does not pick up well and a lot of dust will cling to the back of the vacuum base. When I move from carpet to hard surface, dirt is transferred to the hard surface and the vacuum will not retrieve it. I read that someone got an upgraded roller... I guess I will have to do that, but why is a sub-standard roller in this machine?
April 28, 2014
Oreck Graphite Problems
I bought the Oreck Graphite less than a year ago. Previously, I've used the Oreck XL and the Oreck XL2. The XL2 still works and I use it to clean the basement floors. I've been using the Graphite upstairs where I have berber, cut/loop patterned carpet and porcelain tile. The motor has a loud piercing sound and the handle gets hot before I finish vacuuming the upstairs. Of the 3 Oreck vacuum cleaners I have purchased through the years, this is my least favorite. I am disappointed in the quality of this Oreck product. I started thinking I may have bought a discontinued product because it had issues, but I see it is still being sold.
July 4, 2013
I have had a Graphite for about 1 1/2 years. I have my older Oreck XL downstairs and use my new Graphite upstairs. I don"t use it very much but everytime I do there is a terrible burnt hair smell. I took it in the first year for service and the manager had to dig out hair that was all over the brush. He also changed the belt. I thought that was why it would always smell bad but sure enough, it started smelling bad again after he serviced it. I NEVER had that problem with my older XL and now am not sure what to do with this one. I like how light it is and seems to pick up well but the smell is terrible and hate to use it.
March 24, 2013
Cord broke within seven months.
This is my second Oreck, and I have been a fan for years. I purchased this model to replace a three-year old Oreck at a trade-in sale in May 2012. I thought I was upgrading. Although the initial performance was excellent, the suction has diminished, it gives off a burning smell, and it makes a screeching sound when pulled backward. Moreover, I had the same problem as the previous reviewer--the cord snapped in half at the stress relief point. When I took it into my local dealer for warranty repair, the clerk suggested that the cord replacement might not be covered because it was due to normal wear and tear! He relented without much objection when I protested that Oreck should offer more than seven months of use before making that claim. In any event, I haven't given up on Oreck, yet. I ordered a second Oreck that day, figuring that cleaning would be easier with two and not wanting to be without one during the repair period. I ordered on a Saturday and am still waiting for it to ship on Tuesday. Hopefully the new model will arrive and it will be better than than Graphite.
January 8, 2013
Power cord fails quickly
Purchased an Oreck on reputation. The power cord fails quickly near the "stress relief". The nature of using the vacuum causes the cord to be flexed back and forth. The "stress relief" is too stiff and the cord is too wimpy so it breaks at the entry into "stress relief". The Oreck stores are closing up so there is nowhere nearby to get it repaired. Searching online for repair parts is futile. Nobody knows about this model number.
January 6, 2013