Main Floor Nozzle
Great steamer but it breaks easily
I feel Oreck should have replaced this part under warranty. Yes it is over a year old but my cleaner was used very little during that time. Bottom line it should have held up better.
November 13, 2012
The nozzle was great when it worked but broke after about a dozen uses. It should still under warranty however I expect that we'll continue to have problems unless Oreck addresses the issue and creates a more durable main nozzle.
October 22, 2012
good product until breaks
Wife asked me why this unit stopped working.
I took it apart and found the plastic piece connecting the main unit to the steamer had cracked. Looks like a heat/stress crack (this is a steamer). The crack makes this unit useless. I agree with the other comments "bad design."
The broken part is only XXX cents to manufacture, but because it has to be sold as a "unit" you wind up paying for a whole new bottom unit..
We paid for the better model, so not to have this type of problem.
July 30, 2012
Great Steamer when the head is not broken
I have had my Steam-It for 2 years. Works fantastic on my laminate floors and tile. Clean grout like a dream. BUT the design of the cleaning head is flawed. I have had to replace the cleaning head twice and will have to go to my local store and buy one today (third time the charm??) as the part that connects the steam nozzle to the machine snapped in half yet again. I really like this product. With three large dogs, it helps me keep things looking great, but the head should be redesigned for better durability.
July 1, 2012
My friend purchased this steamer for me and I really thought it was a good product until approximately the third month of use the steamer attachment head broke into pieces.
I was very disappointed
February 15, 2012
STEAMER OMG!! VERY DISAPOINTED!!!
Very sad!! I bought this product because of their reputation. Used it for 2 months and the parts are begining to crack and break! This is not fear! Called to see if I could get and replacement part and I have to have receipt!!! Very disapointed never will buy another Oreck product!!!!!!!
January 16, 2012
Do NOT base your opinion of the Steam it Multipurpose Steamer solely on the negative comments left here. This is the BEST steamer/cleaner I've ever owned. It's durable, works very well, light weight even when filled with water, and it works on almost everything that can be washed. I am disabled, I only have about 30% usage of my arms. This product has made doing my housework much MUCH easier. And FUN too :) I use it everyday.. My floors, windows, counters, blinds, glass top tables have never looked so clean. I am amazed how well this works. I LOVE it, I will never use another product. Adios mops and mop heads. Hello Oreck!
March 19, 2012
poor quality in material and design
I love this steam mop but the main floor nozzel stopped letting steam come thru the vents. I took it to an Oreck repair shop and from just turning the machine on I was told that it was clogged & it needed replacement. I didn't believe the evaluation and took it home and thought I would use vinegar to try and unclog the vents before spending money on a new one. I unscrewed the bottom screws and was amazed that the plastic insert into the hose had simply broken where the nossel connects to the main steam flow outlet. The price of the mop certainly does not reflect the lack of quality you used to build the guts of the product! It is a failure waiting to happen. Had the machine been over used I wouldn't be so critical. I have been a fan of Oreck for many years (2 vaccums,a floor scrubber & the steam mop) and thought I was buying a quality product.... but this is.... Top price bottom of the line parts. MM
April 11, 2012