Oreck® Touch™ Bagless Vacuum Cleaner
We purchased the Oreck Bagless about 3 months ago and it has been a nightmare. Every single time I go to empty the canister, I have to stick my hand way up to unclog the dirt, or completely disassemble the canister. All of a sudden, the vacuum just screams and no longer hums like it had been, it smells like a fire is brewing inside. I have to vacuum with several breaks or else I'm afraid the fire alarm wil go off. My mom has an older Oreck and I love it, which is why I was so excited to get my own. I honestly think we got a lemon of a vacuum and of course, these issues only came up AFTER the 30 day guarantee. My husband reminds me often that we should have gotten a Dyson as I was the one who insisted on an Oreck....
September 1, 2013
Worked great at first. 7 months in, not so much
When I first brought this product home, it worked great. I loved how it auto-leveled based on different floor surfaces, and it was great and getting up cat litter.
7 months in, I can't say I am satisfied. If you have animals, go elsewhere. The tube running from the floor piece to the canister is inadequate and small. It will clog frequently with animal hair. I called customer service, and their recommendation was to jam a hanger up there, or to take it to a repair center where I would be charged, even though the machine was under warranty.
I paid $400 for this machine. I wish I had not. This is my first and last Oreck product.
January 25, 2014
DO NOT BUY
This is by far the worst vacuum I have ever owned. It will overheat, it is messy and the store will only give a $100 credit to switch it for another product. I have always owned an Oreck but will look into other brands after this joke of a product.
May 14, 2014
Two Major Flaws
This COULD be an awesome vacuum cleaner, it is manueverable, cleans well, good power, etc..
However, if you are reading this review, and considering the bagless version of this vacuum, PLEASE head my warning, as this vacuum has 2 major flaws that makes it unusable for me. I read similar complaints but chose to ignore them and and now I am stuck with a bagless vacuum that i HATE!
The 2 problems are:
1. The canister is so narrow that tht smalles amount of lint will keep the dirt from falling out of the bottom of the bagless canister when you empty it. Thie means you have to reach up in and pull the stuff out. Makes a dirty dustly mess of your hand, arm, and the area around you.
2. The passage into the top of the bagless cannister again is way too narrow and small. Meaning again, the smallest amount of lint will end up clogging the top part of the cannister. So after every 2nd or 3rd emptying of the cannister, you'll need to take it apart to clean out the top part as well.
I've had bagless vacuums before and loved them, but Oreck did NOT design this bagless cannister well. Its too bad, becasue otherwise this would be a really excellent vacuum.
I feel Oreck should offer people replacement vacuums with bags if customers are willing to switch from the bagless.
I'm VERY unhappy and now stuck with a bagless vacuum that requires that I get myself dusty and dirty everytime I want to simply empty it.
May 4, 2014
This product does not live up to the Oreck name.
I would take my old Oreck XL2 back any day.
After 7 months I needed a new motor. Now, at one year I have a loaner again because the main motor keeps going out after I vacuum one room.
This vacuum is heavy, VERY loud, very poor suction, and the constant cleaning of the canister and filters is ridiculous.
April 22, 2014
At first I really did love the way it picked up the pet hair . After about six months it is loosing suction.It is so loud that I have to wear my ipod ear buds w music on to be able to stand the loudness. I did not like the removable washable filter that you have to remove to clean it takes about two days to dry competely .
I like the light and swivel head
Back to the old Dutchtec
March 26, 2014
I am so upset with this product!
It plugs up every 5 minutes where the canister meets the machine.
It overheated and quit!
I have only had it a couple of months.
I don't even have it paid off yet!
Thanks a lot Oreck! I have completely wasted a large sum of hard earned money on this piece of junk! I will NEVER buy another Oreck product again! Very unhappy that I have to pay it off and am STILL out a good vacuum!
January 14, 2014
Put your money elsewhere....
I loved my Bissell bagless vacuum. Had it for years. Unfortunately, the kids broke the pedal that reclined the vacuum, so it was constantly falling over. Then, another kid broke the cord holder. Needless to say, it wasn't working out. After researching my options, I decided to give Oreck another try seeing they had a bagless. It was a brand new product. Well, it worked fine at first. Then it started making a high pitched sound. The canister does NOT empty just by unlatching. You have to stick your hand up it and get all gross. The suction isn't any good either after 9 months. Hate this vacuum, but everything happened after the 30 days. Plus, I can't let my husband know that this was an FAIL purchase since it cost so much. Too bad it wasn't a year long like it or return it deal.
January 8, 2014
Better value than Dyson Animal
We tried the Dyson products both an animal and multi-floor vacuum. While they do clean well, they are cheaply made and hardly worth the money. The Oreck bagless is just as good in terms of suction and cleaning while the unit is sturdy and solid. The onboard wand is easy to grab and with local store support you just cannot beat this vacuum.
February 2, 2014
Nice in theory
I was excited when I first purchased the Touch, even though I have traditionally not liked bagless vacuums. At first I was not disappointed. It seemed to clean well, and the on-board tools and wand were great. Then the hose guide broke when the vacuum fell over. Next were the hair clogs from the pets. I was always taking apart the dirt collection chamber to clear hair. Talk about messy. Nothing clean about that process. Eventually I stopped using it altogether and went back to a Miele. Although I like Oreck and like having the onboard tools and wand, I would not recommend this product.
July 23, 2014
Don't hate it, don't love it.
I have had this for about a year and was excited to find something that competes with more expensive models, but yet a reliable brand.
PROS: Moves with ease.
Easy to operate.
Hose has plenty of length.
Comes with attachments.
CONS: The attachments it comes with go in a bag, no place for them to attach.
I have had it twice now where items have gotten bunched up in the hose (always the same spot, where the hose meets the vacuum) and it takes some time to clean it out.
The canister is small so dust and hair gets stuck, when emptying it you need something to reach up in the narrow part to try and get everything out.
I have in the past recommended this to friends, but think this product could be improved. I am a mom of three and I rely heavily one reviews so I hope this one helps someone. My advice would be to clean it out often to avoid it getting clogged and takes a long time to clean out.
July 12, 2014
This vacuum seems to be a durable product based on limited use. However the unit is top heavy and causes strain on your arm while holding the handle when in use. I resorted to holding the handle by the reinforcing web and letting my arm extend fully. This seems to help balance the unit. It is a heavy vacuum and the image in the advertisement with the "lady" on the stairs holding the vacuum off the floor with one hand is not realistic. I sure would not want to arm wrestle that woman! Cleaning performance is tops and by far outperforms my Oreck XL2 "bagger". There was no musty dusty dog fur smell when vacuuming either, like I had with the bagger. Emptying the removable canister is a challenge. If you have pets be prepared to dig out the fur from the canister. I found it necessary to disassemble the canister parts after one use, including the HEPA filter and clean all parts with a water nozzle outside. All the parts come apart very easily and there are arrows and alignment marks for easy reassembly. The motor is quiet and powerful. I like being able to select the carpet roller brush on or off. Bags are expensive and after about 10 vacuum trips through the house with my XL2, were ready to be changed out. I had to wash the outer bag on my XL2 due to doggie fur odors frequently, so washing the canister components on the "Bagless" is no big deal.
July 9, 2014
Motor not developed appropriately for this model
I have had to replace this model 3 times in 6 months because of motor burnout due to manufacturer defect. The vacuum has spent more time in shops than it has in my possession.
June 26, 2014
Too Much Maintenance
Too much maintenance!! The filters get clogged after almost every use and we are constantly having to separate and clean the filters and canister. Unfortunately we didn't find this out until after the 30 day trial and now we are stuck. Won't be purchasing another Oreck.
June 26, 2014
i wouldn't waste the money on this sweeper
Purchased this sweeper a year ago. Loved the thing, then 4 mos. in had my first problem with it. It Locked up and wouldn't run at all. Took back to where I purchased they couldn't figure it out, ordered me anew one and exchanged it. Another 4 mos. go buy and the same thing happened again this time I did not take it in and my husband took it apart. The bearings in the roller brush had melted which caused the shut down. Called the company it was going to cost me 50.00 for a new brush. The store where I got it wanted me to get Oreck to return it or exchange it thru them because he still has the other one setting in his store waiting for Oreck to do something with it. Dealing with this sweeper, the place I got it and the Oreck company was not a good time. I had 2 of the sweepers in 1 years time, both of them did not last. I Loved that sweeper but not enough to spent a lot of $$$$ dollars on it to be broken every six months.
June 4, 2014
Don't buy this.
I have an Oreck XL21, but needed a vacuum where I could turn off the brush-roll. I thought the Touch Bagless would be perfect. I was wrong! It is very heavy and it has lost suction. I have cleaned all 3,000 compartments that need to be cleaned and it still doesn't work. I took it to the place I bought it and they said it is working fine. I have to use the hand wand to vacuum my entire bedroom because it will not vacuum in the upright position. The only thing I like about this vacuum is the swivel head. I am so disappointed.
May 18, 2014
Finds dirt where I thought it was clean!!!!!
I just received my new Bagless Cleaner a few days ago. I thought my old Oreck was still doing a pretty good job bbbuuutt what a surprise I got!!!!!
This machine really pulls up fine dust. On the negative side, it is necessary to empty the dust container quite often. I don't know if there is a way to make it accommodate more debris but that would be handy. On the other hand, emptying is simple. If you have a large amount of fine dust (don't we all!), you will probably need to clean the dirt cup filter. Thankfully, my old Oreck XL hand cleaner does a good job there. I washed it the first time and it does take at the least overnight to completely dry. Since then, I have ordered a couple extra filters and would suggest anyone purchasing the cleaner to do the same for their own convenience.
Taking the filter system apart to clean is quick and simple and plan to do so after and possibly during vacuuming time at least when you first start using this cleaner due to the amount of dust it picks up.
The tools on board work well and save steps. The only thing that would be nicer is a longer flexible hose.
All in all, I am quite satisfied and more than pleasantly surprised with the cleaning ability of this machine!
I can't comment on durability as I have not had the machine long enough. This is the only reason it does not rate 5 stars.
December 9, 2013
Would give it a 10 if it wasn't so heavy!
This vacuum does the best job of cleaning I have ever seen or experienced. I have six cats and lots of cat hair and this vacuum does an suburb job of cleaning. My carpets have never been cleaner! Picks up cat litter that lands outside the boxes. Picks up cat food that escapes the bowl. Cleans the hard flooring just as well as the carpets. However, I struggle to use it because it is so heavy. It moves easily but is much heavier than expected from the makers of the light vacuums that one associates with the Oreck name. My back just doesn't deal with the weight well. I cope with that by vacuuming in small sections with a rest for my back in between. Takes a lot longer to do the house than the other Oreck vacuums I own, but the carpet is much cleaner also. It's a trade-off.
I quickly learned not to expect to vacuum the entire house without emptying the canister. I can usually do one room, maybe two, before emptying the canister. I really wish it had a bit larger capacity. However I am impressed with how easy it is to empty the canister. It takes only a minute to detach, empty, and reattach and I am ready to go again.
I like the bag that is included with the vacuum for storing the attachments as they all do NOT fit on the vacuum itself. The bag is convenient, it would just be MORE convenient if all the attachments had a place to store on the vacuum itself while the vacuum is in use. I hang the bag from the cord wrap when the vacuum is not being used. I was disappointed to find that all of the attachments did not store on the vacuum as I had counted on being able to use them at any point in the process of vacuuming my house. Instead, I have to go retrieve the bag if I am in a distant room and see something I need to get that isn't on the floor. It would be helpful for Oreck to list this in their description as their current description implies by omission that all the attachments store on the vacuum. They could avoid this disappointment in their customers by being a bit more forthcoming in their description.
I also find that the cord wrap "latch" tends to hit me in the knee when I am vacuuming and that HURTS!. I have learned to stand to one side rather than behind the vacuum. Moving the cord latch to the side of the vacuum might prevent this, or making it less pointed would also help.
My four drawbacks: 1. The cord latch is in a painful place. 2. The canister volume is small. 3. The vacuum is heavy to push, pull, and to carry. 4. The attachments do not all store on the vacuum itself. If Oreck could find a way to improve these four things, then this vacuum would be the best on the planet!
Overall, the drawbacks are far overshadowed by the awesome cleaning ability of this vacuum.
I paid quite a bit more than it is currently priced, so I took a point off for price. I think it was overpriced when I bought it.
November 19, 2013
I love the wand feature on this product!
I was really excited to purchase this product as I have been using Oreck for many years. This is my third Oreck. I purchased the Touch primarily because of the wand feature. After using it the first time, I realized that it started to sound funny and I when I checked the canister it was totally full and clogged up with dog hair. Admittedly, I have two dogs and did not think to empty the canister during my cleaning since I have never used a bagless vacuum before. However, I found it very cumbersome to empty the canister when there is dog fur collected in it. A total mess is created and dust gets everywhere. After clearing the intake and canister, I tried to stop more frequently during my cleaning and still had the problem of a messing canister emptying. I don't think a bagless vacuum is going to work for me and I am very disappointed since I really like the attached wand feature.
November 13, 2013
I could not believe that a vacuum cleaner could get my carpet this clean or I would have bought one sooner. It made my carpet look better than when I had it professonally cleaned. Very impressed.
July 13, 2013