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At Oreck.com it's very easy and convenient to return merchandise. There's no cost to you to return product purchased on Oreck.com or through our toll-free customer service line and returned within 30 days of purchase. Oreck picks up the tab for return shipping. If for any reason you are not completely satisfied with your Oreck product*, simply return it within 30 days for a credit or refund.
To return products:
1. Call customer service at 1-800-989-3535 to get a return label and instructions.
2. Repackage products in the original Oreck box.
3. Leave box at any FEDEX pick up location or drop off station.
Please allow 4 weeks from receipt of merchandise for credit to be issued.
*Commercial Grade products excluded.